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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ruthi Cassano

September 17, 2025

1  out of  5
rating by Ruthi Cassano
"You can tell they have a lot of fake reviews. They are first time reviewer, only 1 review per name and always 5 star, so you be the judge. Originally Zach's team quoted us the best rate for home and auto insurance. Within just 2 years our home policy doubled! It went from 1,900.00 a year to 3,900.00 for our city home. The lake home went from 2,100.00 to 3,400.00. We did not stick around for our auto policy to renew. Since our lake house purchase, this insurance agency has cost us so much money. They stated they would cover us, not even 2 weeks into the home policy, they sent a person out to take pics of our property. They made us cut a lot of beautiful historical trees and replace the roof! After $13,000.00 in tree removal and new roof $12,000.00, then they would cover us. They even sent a cancellation notice to my mortgage company and refunded us the home insurance. After we did all updates they asked, then they covered, but turned around and overcharge us home insurance within one year. It's been a mess with this insurance company. I have since moved to Allstate, and man it's been a huge money saver, more professional, and very customer-oriented service."
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Jill Odom

September 17, 2025

5  out of  5
rating by Jill Odom
"I had a great experience with State Farm Insurance. The team is super friendly, professional, and made the process of setting up my policy simple and stress free. Will be using State Farm for all my Insurance needs."
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Zachary Welty

September 17, 2025

5  out of  5
rating by Zachary Welty
"Great office staff to work with. Highly recommend!!"
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Thomas o'malley

September 16, 2025

5  out of  5
rating by Thomas o'malley
"The best staff to work with!!"
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Courtney Cubine

September 16, 2025

5  out of  5
rating by Courtney Cubine
"Josh was great and helped my husband and I move our auto insurance to State Farm and also helped us secure life insurance policies! Great people! Great business! Recommend to anyone with insurance needs!"
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Pam Odom

September 16, 2025

5  out of  5
rating by Pam Odom
"Zach Pruitt and his Staff were great to work with! I was able to get my husband and I both life insurance policies with ease and everything was explained very well and in detail. Terrific group of professionals that I recommend anyone looking for insurance get in touch with!"
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Lauren Angel

September 16, 2025

5  out of  5
rating by Lauren Angel
"Always friendly and very helpful! Never have had a problem that couldn’t get resolved! Drake is awesome at the office! Recommend their services to anyone!"
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Josh Odom

September 16, 2025

5  out of  5
rating by Josh Odom
"Great office staff! Very easy to work with and the agents make things very understandable when shopping for insurance! I definitely recommend Zach Pruitt State Farm!"
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Cheyenne Alldredge

September 16, 2025

5  out of  5
rating by Cheyenne Alldredge
"Zach Pruitt’s State Farm is the only firm I’ve ever had to use for home & auto! They always give me the best rates. Great company that takes care of their customers and a pillar of our community!!"
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Elle Green

August 11, 2025

5  out of  5
rating by Elle Green
"I needed to look at some new pricing for my car since my current insurance had gotten too expensive. I put in a request to receive quotes from various carriers. Kristin Hinds was the first person to call me and walked me through several options for my vehicle. She was extremely helpful and I appreciated the great customer service and ease of changing over. I'm very happy to be a new customer."
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Mahitab Hamdy

July 15, 2025

5  out of  5
rating by Mahitab Hamdy
"Kristan Kristan Kristan Amazing amazing amazing I accepted home owner Insurance and car insurance because of her Very calm, very understanding, very patient, she takes all the time to explain to u every detail, and can repeat with too much patience if u dont understand. With her u feel u r with a person u can trust, rely on.. very understanding I'm really so ignorant with this Insurance stuff, she took all the time to explain, to remove fears! Beside she is very nice and decent person I am so lucky I talked to her. I think God put her in my way coz I really needed help and needed the advice from a. Honest person. Who knows how to love her job and her company, and mean while cares about the customer. Thank you Kristan U did for me the best favor U made me love state farm Wish you a wonderful life, wonderful career... and God bless you And what u did to me, God will return it to u .. Thanks and God bless u and ur family"
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stacy rodriguez

July 2, 2025

5  out of  5
rating by stacy rodriguez
"Catherine was amazing! Love her help!"
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Rhonda White

June 24, 2025

1  out of  5
rating by Rhonda White
"I was given a quote for house insurance by one agent. I called back to speak with my agent to complete the transaction and another agent answered the call and denied the original quote. Not professional at all especially to last minute deny the quote sent to me."
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Jamison Moore

June 14, 2025

5  out of  5
rating by Jamison Moore
"Kristin Hinds is really sweet and awesome!!"
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bianca

June 13, 2025

5  out of  5
rating by bianca
"Absolutely love this office! Zach’s team is outstanding and always ready to take care of their customers!!!"
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Greg Grimm

June 11, 2025

5  out of  5
rating by Greg Grimm
"Desiree did a great job in answering all of my questions and helping me save money on my insurance! Thank you?!"
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Kayenne Dunn

June 11, 2025

5  out of  5
rating by Kayenne Dunn
"Every time I go this State office has been a great experience. Micaela is polite, respectable and efficient! She made my experience so much better!! They always know how to answer my questions and tell me how it is while also being the most friendliest place. I will never go anywhere else now."
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Riley Davenport

June 11, 2025

5  out of  5
rating by Riley Davenport
"I had an excellent conversation with Micaela she was so sweet and very helpful! Their customer service is top-notch, and Micaela got me connected with an agent quickly and easily. It was a smooth and pleasant experience from start to finish!"
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Marli Miller

June 11, 2025

5  out of  5
rating by Marli Miller
"The best people to have insurance with! The customer service was outstanding and they were super nice! State Farm Insurance offers excellent coverage options and outstanding customer service. I talked to Micaela and she was very knowledgeable and helpful, making it easy to find the right policy for my needs. The claims process is quick and efficient, providing peace of mind during stressful situations. With competitive rates and various discounts, State Farm is a reliable choice for anyone seeking quality insurance. Highly recommend!"
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Alcides Benitez

June 11, 2025

5  out of  5
rating by Alcides Benitez
"it was nice talking to Catherine"
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micaela fields

June 11, 2025

5  out of  5
rating by micaela fields
"I absolutely love everyone here, this is the best environment I’ve ever been in! The team at Zach Pruitt State Farm is kind, supportive, and truly makes you feel welcome. You can tell they care about both their clients and each other. Highly recommend!"
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Izzabella Jones

June 11, 2025

5  out of  5
rating by Izzabella Jones
"I had an outstanding conversation with Micaela, she was incredibly sweet and had such a positive attitude! She made the whole process smooth and got me exactly where I needed to be to go over my home and auto bundle. Zach Pruitt State Farm is definitely the way to go. Amazing customer service all around and I’d definitely recommend!!!"
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Catherine Benitez

June 11, 2025

5  out of  5
rating by Catherine Benitez
"Such a lovely team to be around with! They most def make you feel welcomed!"
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Kristin Hinds

June 11, 2025

5  out of  5
rating by Kristin Hinds
"Best office in Texas!!"
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Gerardo villalobos

June 10, 2025

5  out of  5
rating by Gerardo villalobos
"I had such a great experience at this agency, it was the best I’ve had in a long time! Aubrey Johnson was so helpful and answered all the questions I had! She was so professional and helpful, I’ll for sure be coming back and asking for her specifically!"