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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Braden Heard

December 31, 2025

5  out of  5
rating by Braden Heard
"Kalen was a joy to talk to. Proffessional, knowledgaeble and answered all my questions in a way I could actually understand! 10/10 would recommend!"
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Allie Cope

December 31, 2025

5  out of  5
rating by Allie Cope
"Kalen was absolutely awesome. Her customer service and phone etiquette was outstanding!"
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Xavier Ewing

December 31, 2025

5  out of  5
rating by Xavier Ewing
"Kalen and Kristin provided outstanding customer service from start to finish. They were professional, knowledgeable, and quick to respond to all of my questions. They made the insurance process smooth and easy. I highly recommend them to anyone looking for reliable and trustworthy insurance support."
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Rita Hoover

December 20, 2025

5  out of  5
rating by Rita Hoover
"I HIGHLY recommend. Kristin Hinds was extremely patient and helpful and kind. She answered every question and concern I had and made swapping insurance very simple."
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Jamison Moore

December 20, 2025

5  out of  5
rating by Jamison Moore
"Kristin has helped me with all of my insurance needs. Would 100% recommend her!!"
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Chance Dowell

December 20, 2025

5  out of  5
rating by Chance Dowell
"Kristin has been my agent for over 2 years. She is always willing to go the extra mile with me and my family."
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Emma D’Amato

December 19, 2025

5  out of  5
rating by Emma D’Amato
"Kristin was amazing to work with! She helped us out so much, saved us a lot of money, and made the whole process easy. She was extremely friendly, knowledgeable, and truly cared about finding us the best coverage. Highly recommend!"
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Rosie Chappa

December 19, 2025

5  out of  5
rating by Rosie Chappa
"Drake Jasso has always been very helpful and attentive with everything that worries me about any issues that I have with my policy. I would like him to know that I’m so grateful that we crossed paths. Thank you for everything you do. 🙏"
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Tana Dowd

December 18, 2025

5  out of  5
rating by Tana Dowd
"Holly is the best so patient and kind with the process of insurance!!!"
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Sabrina Trammell

December 17, 2025

5  out of  5
rating by Sabrina Trammell
"I got to work with Holly. She was so sweet and kind! She was able to help me every step of the way and provided exactly what I needed!"
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Christopher

December 17, 2025

5  out of  5
rating by Christopher
"Great service as always."
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Exiyannah

December 16, 2025

5  out of  5
rating by Exiyannah
"Loved working with Briana Shores! She made the entire process so smooth and you could tell she knew what she was doing. I felt liked I asked so many questions and she was very knowledgeable about every single one. Needless to say, I’ll look forward to working with her! Great office, very helpful!"
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Jenyl Herron

December 16, 2025

5  out of  5
rating by Jenyl Herron
"We changed our insurance to State Farm and we are very happy with our service. Everyone is so helpful and friendly. Taylor Little helped us and he was so thorough and helpful. Thank you"
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Praylee Grubbs

December 16, 2025

5  out of  5
rating by Praylee Grubbs
"Taylor is very helpful whenever I have questions or issues!"
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Trey Patterson

December 16, 2025

5  out of  5
rating by Trey Patterson
"Great experience from start to finish. Knowledgeable staff, clear communication and quick responses. Highly recommend for anyone looking for reliable insurance and honest service."
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Mark Nussbaum

December 16, 2025

5  out of  5
rating by Mark Nussbaum
"We have been very happy with the service that Zach Pruitt State Farm has provided over the past two years. I have told numerous friends and family members about their service and pricing which resulted in them also moving their business to Zach Pruitt State Farm. Drake Jasso has been our main POC and he is always available to answer any questions in a polite professional manner. Drake is very knowledgeable and if he does not have the answers he lets you know and then searches out the answers."
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Rhandi Jackson

December 10, 2025

2  out of  5
rating by Rhandi Jackson
"They were completely misleading with their pricing. When I called to express my frustration about an unexpected rate increase, I was told the representative who signed me up had been terminated. They also responded with well we sent you an email (that wasn’t until after I was payed and signed up) I was not informed that I had to enroll in Drive Safe to maintain my discount when enrolled in auto policy"
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Keith Thompson

November 20, 2025

5  out of  5
rating by Keith Thompson
"I want to give a shout out to Taylor Little and Zach Pruitt’s State Farm Team. Taylor took the time to look over my current home and auto policy and was able to up grade my home owner policy and lower my monthly auto payments, with a considerable monthly savings..!! Thank you Taylor 👍"
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Sara Schultz

October 1, 2025

5  out of  5
rating by Sara Schultz
"Love the people at this location! Honestly one of the easiest and nicest experiences we’ve ever had when coming to insurance. Smiles when you walk in the door. I been speaking with a young lady named Kristan and she was by far just top tier amazing!! She worked with us in person for about an hour, just showing us our opinions and saved us so much money. 10 out of 10❤️"
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Michael Gallagher

September 26, 2025

5  out of  5
rating by Michael Gallagher
"Kaycee was amazing and went above and beyond! Great customer service!"
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Elle Green

September 23, 2025

5  out of  5
rating by Elle Green
"I needed to look at some new pricing for my car since my current insurance had gotten too expensive. I put in a request to receive quotes from various carriers. Kristin Hinds was the first person to call me and walked me through several options for my vehicle. She was extremely helpful and I appreciated the great customer service and ease of changing over. I'm very happy to be a new customer."
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Logan Corbett

September 18, 2025

5  out of  5
rating by Logan Corbett
"Josh is very knowledgeable and was very thorough, professional, and quick with my quotes. I would certainly recommend anyone looking to make a switch!"
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RuthiC

September 17, 2025

1  out of  5
rating by RuthiC
"You can tell they have a lot of fake reviews. They are first time reviewer, only 1 review per name and always 5 star, so you be the judge. Originally Zach's team quoted us the best rate for home and auto insurance. Within just 2 years our home policy doubled! It went from 1,900.00 a year to 3,900.00 for our city home. The lake home went from 2,100.00 to 3,400.00. We did not stick around for our auto policy to renew. Since our lake house purchase, this insurance agency has cost us so much money. They stated they would cover us, not even 2 weeks into the home policy, they sent a person out to take pics of our property. They made us cut a lot of beautiful historical trees and replace the roof! After $13,000.00 in tree removal and new roof $12,000.00, then they would cover us. They even sent a cancellation notice to my mortgage company and refunded us the home insurance. After we did all updates they asked, then they covered, but turned around and overcharge us home insurance within one year. It's been a mess with this insurance company. I have since moved to Allstate, and man it's been a huge money saver, more professional, and very customer-oriented service."
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Jill Odom

September 17, 2025

5  out of  5
rating by Jill Odom
"I had a great experience with State Farm Insurance. The team is super friendly, professional, and made the process of setting up my policy simple and stress free. Will be using State Farm for all my Insurance needs."
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Zachary Welty

September 17, 2025

5  out of  5
rating by Zachary Welty
"Great office staff to work with. Highly recommend!!"